Martha’s Vineyard Community Services Island Intervention Center provides outreach and urgent care services, brief interventions, assessments and immediate access to services for both mental health and substance use disorders.

Emergency Services

If you or a loved one are experiencing a mental health emergency, the Island’s Emergency Services is managed by Bay Cove Human Services and can be accessed 24 hours a day, 7 days a week, 365 days a year at 1-833-BAYCOVE (1-833-229-2683).

If you have a mental health need that is not an emergency–but is immediate–you can reach out to our Enhanced Urgent Care team 8AM – 8PM, Monday – Friday, for same-day service at 1-508-693-7900, option 1.

In case of a mental health emergency, Bay Cove Human Services can be accessed 24 hours a day at 833-BAYCOVE (833-229-2683).

Enhanced Urgent Care

Immediate community-based enhanced urgent care for mental health and substance use disorders including:

  • Short-term observation of individuals in need of Emergency Services Programs.
  • Assessment of critical needs in regard to mental health and substance use.
  • Brief intervention including short-term team counseling, peer support, crisis planning and safety planning for those at risk of suicide.
  • Referral, support and care coordination through care transitions.
  • Safe portation of individuals in need of Emergency Services program, inpatient services, or substance use disorder treatment.

As a course of treatment, individuals and families (with or without insurance) are thoroughly assessed within fifteen minutes, in a professional, ethical and empathetic manner by a Master’s Level Clinician or Licensed Mental Health Counselor.

Clients struggling with mental health, substance use, dual diagnosis, suicidal thoughts and acute stressors can be referred for services or walk-in on an as needed basis. Individuals with significant harm or risk factors may be referred to the Emergency Room at Martha’s Vineyard Hospital for further assessment and care needs.

Funding for the Island Intervention Center is provided by Boston Medical Center, the Department of Mental Health, Martha’s Vineyard Community Services fundraising, Medicare, Medicaid and private insurance.