Martha’s Vineyard Community Services – SMS Privacy Policy
Section I: Intent
MVCS is committed to protecting the privacy and personal data of employees, contractors and clients of MVCS services. This policy is intended to protect privacy, provide clear roles, processes, and timelines for handling data and data systems.
Section II: Policy
MVCS will safeguard the privacy, confidentiality, and security of all Personal Information (PI), Protected Health Information (PHI), Behavioral Health Information, and Education Records managed by MVCS across Behavioral Health Services, Early Childhood Education (ECE), and Community Support Services.
This policy applies to all MVCS employees, contractors, volunteers, interns, vendors, vendors’ personnel, and any other persons or entities acting on MVCS’s behalf (collectively “Covered Persons”). This policy covers data and records in any format (electronic, paper, oral) relating to MVCS clients and participants across all program areas, including telehealth, in-person services, and program coordination activities.
Section III: SMS Privacy
Any SMS Text Communication with Martha’s Vineyard Community Services will only be used to facilitate communication such as connecting with clients and volunteers seeking information such as available hours, agency and department closures, information regarding donation items such as pickup, and drop off times, scheduling and confirming appointments and schedules.
MVCS may collect phone numbers for only the purpose of responding to requests. No other personal information will be collected or shared outside of the immediate department you are communicating with.
Martha’s Vineyard Community Services will protect any collected personal information gathered via SMS.
SMS consent and phone numbers will not be shared with any third parties/affiliates.
Visit https://www.mvcommunityservices.org/who-we-are/sms-terms-and-conditions to see our Terms and Conditions.