Dedicated team of MVCS staff offering interpretation and translation services for Island programs.
March 8, 2022 – Martha’s Vineyard Community Services (MVCS) announces the launch of its Client and Community Access Team (CCAT) to support increased access to Island services and programs for populations who typically experience linguistic, cultural or other barriers to services. Chief Executive Officer, Beth Folcarelli congratulated the team of MVCS staff last week at the CCAT kickoff event, highlighting the full range of efforts from community, Board, and staff over the course of the last year to launch this important addition to MVCS’ comprehensive range of services. This dedicated team of MVCS staff members and external consultants will be able to provide translation or interpretation through an immediate Language Line or facilitated Zoom meeting.
“Community Services greatly values an atmosphere that fosters equitable access to Island services and programs,” said Ms. Folcarelli. “By offering professional, confidential and affordable translation and interpretation services, we are creating more space for everyone.”
The CCAT members will undergo more than 80 hours of rigorous interpretation and translation training, including confidentiality, standards of practices, and ethical guidelines. Agency staff are currently able to request services through the CCAT, which then arranges for interpreter access.
“I know firsthand just how frustrating it can be, to not feel understood or heard when you are trying your best to communicate”, said Pricila Vilaça, CCAT Coordinator for MVCS. “To be able to have a translator to help facilitate my doctor’s appointment or meeting with my child’s teacher is a huge weight off of my chest. It makes me feel safe and supported in a country that I am so blessed to live in.”
Martha’s Vineyard Community Services employs more than 120 staff members and delivers a wide array of programs and services, including behavioral health and substance use disorder programs; early childhood programs, including Head Start, childcare and family support; sexual and domestic violence education and counseling; and programs for seniors, veterans and people with disabilities. The organization also runs the Chicken Alley Thrift Shop in Vineyard Haven.